RSSMeet ITS Staff

Ravi Agarwal, Director of Enterprise Applications

Ravi Agarwal, Director of Enterprise Applications

September 29, 2014

Meet Ravi Agarwal, Director of Enterprise Applications. Ravi works to create a partnership between his team and campus offices to figure out how ITS can provide the best technology systems and solutions to meet the college’s needs.

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Chris Brown, Sr. User Support Specialist

Chris Brown, Sr. User Support Specialist

September 3, 2014

Meet Chris Brown, Sr. User Support Specialist. Chris loves working with people and trying new technologies, as well as the sense of family at St. Norbert College.

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Darlene Blaney, Programmer/Analyst

Darlene Blaney, Programmer/Analyst

May 5, 2014

Meet Darlene Blaney, Programmer/Analyst. Darlene enjoys the puzzle-like nature of her job, working with Banner, Salesforce, and Business Objects to find and build solutions to business challenges.

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Krissy Lukens, Director of Academic Technology

Krissy Lukens, Director of Academic Technology

March 4, 2014

Meet Krissy Lukens, Director of Academic Technology. Krissy loves the combination of people and technology in her role, and the opportunity that technology provides to take something that students and faculty are already doing, and improve upon it.

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Kathy Ritter, Network Administrator

Kathy Ritter, Network Administrator

February 3, 2014

Meet Kathy Ritter, Network Administrator. Kathy has managed the college’s phone system for the last 20 years, and started working on the network a year ago. She loves the variety in her job, and the fact that she doesn’t sit at a desk all day.

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Kheenan Halvorson, User Support Specialist

Kheenan Halvorson, User Support Specialist

December 5, 2013

Meet Kheenan Halvorson, User Support Specialist. Kheenan is responsible for troubleshooting technology issues on a multitude of devices, from iPads to desktop computers. Kheenan loves the variety in his job, and the opportunities he has to learn new things regularly.

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Mike Vincent, Network Engineer

Mike Vincent, Network Engineer

November 7, 2013

Meet Mike Vincent, Network Engineer. Mike manages the college’s wired and wireless network, which includes approximately 250 switches and over 300 wireless devices. Mike loves that his job takes him all over campus — from the basement of buildings to the penthouse.

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Scott Ryan, Learning Spaces Technologist

Scott Ryan, Learning Spaces Technologist

October 4, 2013

Meet Scott Ryan, Learning Spaces Technologist. This position is new to ITS and the college, as is Scott. Scott’s advice for using technology in our learning spaces? “Don’t be afraid to push buttons” and try things out, you can’t break anything. And if you think you have, just call Scott — he’s here to help.

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Tod Maki, Database Administrator

Tod Maki, Database Administrator

September 2, 2013

Meet ITS team member Tod Maki, Database Administrator. Tod supports the college’s ERP environment — Banner and KnightLine — and has worked for St. Norbert College twice during his career.

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Amy Roffers, Service Desk Supervisor

Amy Roffers, Service Desk Supervisor

September 2, 2013

Meet Amy Roffers, Service Desk Supervisor. Amy joined the St. Norbert College community in January 2013 to launch the ITS Service Desk.

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Sandy Gilson, Executive Assistant

Sandy Gilson, Executive Assistant

August 28, 2013

Meet Sandy Gilson, Executive Assistant to the CIO. Although she is non-technical, Sandy has been bestowed the title of “honorary geek” by her ITS colleagues.

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